Have questions about water damage, mold remediation, fire recovery, or insurance claims? Find clear, expert answers to the most common restoration concerns below. Don't see what you need? Contact us anytime!
Do you offer 24/7 emergency restoration services?
Yes, we provide 24/7 emergency response to ensure fast and effective restoration for water damage, fire damage, mold remediation, and other emergencies.
How quickly can you respond to an emergency?
We aim to arrive on-site as quickly as possible—typically within hours—depending on location and severity of the situation.
Do you work with insurance companies?
Yes, we work with all major insurance providers and can assist with documentation, claims processing, and direct billing.
What should I do if I have water damage in my home?
Immediately turn off the water source (if possible), avoid electrical hazards, and call us for emergency water extraction and drying services.
How do you remove smoke odors after a fire?
We use advanced deodorization techniques such as ozone treatments, thermal fogging, and HEPA air filtration to eliminate smoke odors at the source.
How do I know if I have a mold problem?
Signs include musty odors, visible mold growth, water stains, or increased allergy symptoms. A professional mold inspection can confirm hidden mold.
What is included in your biohazard cleanup services?
We handle trauma and crime scenes, unattended deaths, hoarding situations, hazardous waste removal, and deep sanitation of affected areas.
How long does the restoration process take?
The timeline depends on the type and extent of damage. Water and fire restoration typically take a few days to weeks, while full reconstruction may take longer.
Can you remove odors from mold, pets, or smoke?
Yes, we use specialized equipment and professional-grade treatments to permanently eliminate odors rather than just masking them.
Do you provide free estimates?
Yes, we offer free, no-obligation estimates to assess the damage and recommend the best course of action.
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Don’t let damage linger. Contact All Star Restoration for fast, professional service. Call Us Today or Request a Free Estimate Online.
